AEVIOM
Privacy Policy
Through the website aeviom.fr (the "Site"), the company SCIMYS ("we", "us") may collect personal data, in particular when you create an account, place an order or subscribe to a subscription. This policy describes how we collect, use and disclose your personal information.
1. Data controller
The controller responsible for processing personal data collected on aeviom.fr is SCIMYS, a SASU with a share capital of €5,000, Paris Trade Register 108 453 697, registered office at 138 avenue Victor Hugo, 75016 Paris. For any question regarding your personal data: contact@aeviom.fr.
2. Data we collect
Depending on how you interact with the Site, we may collect the following categories of data:
- Contact details: name, postal address, delivery and billing address, phone number, email address.
- Order and subscription information: products ordered, purchase history, delivery frequency, subscription status.
- Payment information: processed directly by our payment provider (Shopify Payments) — SCIMYS never has access to complete bank card numbers.
- Account information: login credentials for your customer account.
- Communications: exchanges with our customer service team.
- Technical data: IP address, device and browser type, browsing data on the Site.
3. Sources of data
We collect this data directly from you (order forms, account creation, contact), automatically through your use of the Site (cookies and similar technologies), and from our service providers (payment, subscription management, delivery).
4. Purposes and legal bases
- Processing orders and subscriptions — performance of the sales contract.
- Managing the customer relationship and after-sales service — performance of the contract and legitimate interest.
- Marketing communications (news, launches) — consent, revocable at any time.
- Security and fraud prevention
- Improving the Site and customer experience
- Complying with our legal and accounting obligations
5. Recipients of your data
Your data is intended for SCIMYS and its technical providers necessary for the performance of the service: Shopify (hosting, e-commerce and payment platform), Seal Subscriptions (subscription management), and delivery providers. These providers only use your data within the scope of the services rendered to SCIMYS and in compliance with applicable regulations.
6. Relationship with Shopify
The Site is hosted by Shopify, which collects and processes personal data regarding your access to and use of the Site in order to provide us with the platform and improve it. Information you submit on the Site is shared with Shopify, which may process it in countries other than your country of residence, with appropriate protection safeguards. You can review Shopify's privacy policy and exercise certain rights directly via Shopify's privacy portal.
7. Retention period
Data relating to orders is retained for the duration of the contractual relationship, then archived in accordance with legal obligations (in particular accounting and tax obligations, for up to 10 years). Data relating to commercial prospecting is retained for 3 years from the last contact, unless the customer objects. Cookies are retained for a maximum of 13 months, in accordance with CNIL recommendations.
8. Data relating to minors
The Site is not intended for minors. We do not knowingly collect personal data relating to minors. If you are the parent or guardian of a minor who has provided us with data, you may contact us to request its deletion.
9. Your rights
In accordance with the General Data Protection Regulation (GDPR) and French data protection law, you have the right to access, rectify, erase, restrict, object to and port your data, as well as the right to withdraw your consent at any time and to set guidelines regarding the fate of your data after your death. You can exercise these rights by writing to contact@aeviom.fr. Proof of identity may be requested.
You also have the right to lodge a complaint with the Commission Nationale de l'Informatique et des Libertés (CNIL), the competent supervisory authority in France (cnil.fr).
10. Cookies
The Site uses technical cookies necessary for its operation (cart, session, language preferences) as well as, subject to your consent, audience measurement cookies. No intrusive advertising cookie is placed without your prior consent, collected via the cookie management banner. You may change your preferences at any time.
11. International transfers
Should your data be transferred outside the European Economic Area, in particular via our providers (Shopify), we ensure that a recognised transfer mechanism is implemented (European Commission standard contractual clauses or equivalent), except for transfers to a country recognised as offering an adequate level of protection.
12. Security
SCIMYS implements appropriate technical and organisational measures to protect your data against any loss, alteration or unauthorised access. As no security measure is entirely infallible, we recommend that you do not transmit sensitive information through unsecured channels.
13. Changes
We may update this privacy policy at any time. Any substantial change will be indicated by a notice on the Site.